Data Policy

This Data Policy describes how and its subsidiaries and affiliated companies (“Tracto,” “we” or “us”) collect, use and share information about you. This policy applies to information we collect when you use our websites, (collectively, the “Site”), mobile applications or when you otherwise interact with us.

We may change this Data Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepages of our Site or sending you an email notification). We encourage you to review the Data Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.



We collect information you provide directly to us. For example, we collect information when you create a personal account, post messages to our forums or otherwise communicate with us.

The types of information we may collect include your full name, identification card number, email address, password, country, mobile phone number and any other information you choose to provide.



When you access or use our Site, we automatically collect information about you, including:

  • Log Information: We may log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our website.
  • Device Information: We may collect information about the mobile device you use to access our mobile application, including the hardware model, operating system and version, unique device identifiers and mobile network
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile  Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits.  For more information about how we use cookies, and how to disable them, please see our Cookie Policy.
  • Wallet Address Information: When you create a wallet through our Services, an encrypted wallet public key and private key pair is automatically generated and stored via our services. When you enable notifications through your Account Settings, we will collect the unencrypted wallet public key in order to provision such notifications.
  • Information We Collect From Other Sources: We may also obtain information from other sources and combine that with information we collect through our site. For instance, when you log in to our support desk center via a third-party social media service, we may collect information about your social media account in accordance with the authorization procedures determined by such social media service, including your public profile, friend list and email address. We may use third-party services (eg. Zendesk) and may collect information as determined by their own privacy policies.



We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Site;
  • Provide and deliver the services you request, facilitate Tracto transactions and send you related information, including confirmations;
  • Send you technical notices, updates, security alerts, authentication codes and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you via email or push notifications. We will provide an unsubscribe option on within these notifications.
  • Monitor and analyze trends, usage and activities in connection with our Site in an aggregate and anonymous manner;
  • Process and deliver contest entries and rewards;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose for which you provided the information



 We may share information about you as follows or as otherwise described in this Data Policy:

  • With Tracto, we will share your public wallet address and any transaction details to facilitate any transaction request you submit via the Services;
  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf; it is our practice to require such parties to handle the information in a manner consistent with our policies;
  • In response to a request for information if we believe disclosure is in accordance with, or as otherwise required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of us or others;
  • In connection with, or during negotiations of, any merger, sale of our assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent or at your direction, including if we notify you through our Site that the information you provide will be shared in a particular manner and you provide such
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify



We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.



You may update or correct your online account information at any time by logging into your account or by contacting us at the information below. Please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.



Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with our site. If you choose to remove or reject cookies, this could affect the availability and functionality of our site.

If you have any questions about this Data Policy Contact Us.